He’s in Perfect Health…Seriously?
When people call our office for life insurance quotes, we typically do a quick health assessment to guesstimate the health class of the prospective client. Even though a quote is subject to change upon the completion of underwriting, we attempt to base the quote on a few underwriting guidelines – height/weight ratio, family history of heart disease or cancer, cholesterol, blood pressure and driving record, medications and any health history of note. The more information we have, the closer our quote will be to the final premium issued by the insurance company at the completion of their underwriting process.
Most of the time, our prospective clients give us the information without hesitation. Sometimes, it is a little rougher, such as this recent conversation I had with a gentleman looking for a quote for life insurance for his father. I will call this person “John” to protect his identity.
Me: How old is your father?
John: He’s 52.
Me: How is his health (I normally start with a general, non-intrusive question)?
John: He’s in excellent health…strong as a bull.
Me: Does he take any medications?
John: Yes
Me: What does he take?
John: Let me go get the bag (rustling in the background). Okay, he is on Insulin.
Me: So, he has Diabetes Type 1?
John: Yes he does.
Me: What other medications is he taking?
John: He is on pain-killers.
Me: What is he taking pain-killers for?
John: He’s still in pain from when he had both legs amputated last month.
Me: As a result of his diabetes?
John: Yes.
Me: What’s his height and weight?
John: Before the amputations, he was about 6′ 5″ but now he’s probably 6′ 0.”
All this from someone who claimed his father was in excellent health. My intention here is not to poke fun at John, but to demonstrate what not to do when discussing a health profile with your insurance agent.