There are many ways to show your appreciation for great service. As the President of LifeInsure.com, I have received lots of letters and emails complimenting our staff on the excellent service they provided. Conversely, when a client receives service that is less than stellar, I am the first to hear of that, too (thankfully, this is a rare occurrence).
Here are a few recent comments from some of our clients:
- While there are many online vehicles through which one can research and acquire insurance, LifeInsure.com provides an easy, user friendly format, making the process simple and fool proof from the first step to the last. The customer service is excellent!
- Lifeinsure.com was the only source that replied. To my most pleasant surprise, the entire process– from presentation of premium projections, the application and physical examination, persistent advocacy with the underwriter, to policy issuance– was handled superbly, and you found me real savings. Although you are located across the country, the experience was no different than if I had walked across the street to your office.
- I would also like to take this opportunity to thank your staff for their patience in listening to my concerns and providing me with answers during the several conversations that we have had. LifeInsure.com should be very proud to have such employees as part of its firm. They are true professionals who have facilitated the process of obtaining life insurance.
While we love emails like these, I think the picture below shows a bit too much appreciation. If you love our service. keep those emails and letters coming – they’re a lot less painful than this method of showing your appreciation (disclaimer – this was sent to us from one of our vendors as a display of their appreciation for our business):
